Tech for Techs™ - built by a plumber, for the trades.

A field service app
built for the trades.

One price, everything included. Not adapted for the trades — built in one.

45-day free trial. No credit card. Cancel any time.

app.hifriendly.app
Friendly field service app dashboard

Everything included

Every feature, every tier. No asterisks.

Job Management
Create, assign, and track jobs from first call to final invoice. Every job, every tech, every status - in one place.
Customer Records
Full customer history, assets, job notes, and contact info. Know everything before you knock.
Clock In / Clock Out
Techs clock in from the field. You see hours in real time. No more guessing at end of week.
Invoicing & Estimates
Build estimates, get approval, convert to invoice. Customer pays via link - no login required.
Automated Comms
Appointment reminders, confirmations, and updates go out to customers by text and email, automatically. Set it once, it runs itself.
Pricebook & Materials
Your rates, your parts, your packages. Build a job in seconds with items you've already priced.
Scheduling & Calendar
See every tech's day at a glance. Drag, assign, done. Built for shop owners, not software people.
Roles Built In
Everyone from tech to owner gets a view built for their role - a tech sees today's jobs and their clock, a manager or owner sees the whole shop.
Customer Portal
Customers approve estimates and pay invoices via link. No login required. No app to download.
Review Requests
Automated review requests go out after the job, with your Google review link, so happy customers actually leave the review instead of forgetting.
Service Agreements
Maintenance plans with automated outreach that keeps recurring work on the calendar - no chasing.
Reports & Analytics
Revenue, jobs completed, tech hours, close rates. See exactly how the shop is running.

Built by an operator

Friendly was built by a working trade contractor — someone who ran jobs on it before offering it to anyone else. After years on platforms that gated essential features and nickel-and-dimed shops for things they actually needed, the decision was made to build something better. Every feature in Friendly was proven in the field first.

Simple pricing

Pay for your team size. Not for features.

Annual billing is standard. Month-to-month adds 20%. No contracts.

Solo
$199/mo
billed annually ($2,388/yr)
Or $239/mo, billed monthly
1 tech — owner-operator running solo
Jobs, scheduling & calendar
Customer records & job history
Clock in / clock out
Invoicing & estimates
Pricebook & materials
Automated comms (SMS & email)
Automated review requests
45-day free trial, no credit card
You, your truck, and way too many sticky notes. Not anymore.
Most Popular
Crew
$249/mo
billed annually ($2,988/yr)
Or $299/mo, billed monthly
Up to 4 techs — small residential shop
Jobs, scheduling & calendar
Customer records & job history
Clock in / clock out
Invoicing & estimates
Pricebook & materials
Automated comms (SMS & email)
Automated review requests
45-day free trial, no credit card
Everything in Solo, plus up to 4 techs and someone else to blame when a job goes sideways.
Shop
$399/mo
billed annually ($4,788/yr)
Or $479/mo, billed monthly
5–8 techs — established operation
Jobs, scheduling & calendar
Customer records & job history
Clock in / clock out
Invoicing & estimates
Pricebook & materials
Automated comms (SMS & email)
Automated review requests
45-day free trial, no credit card
Everything in Crew, plus up to 8 techs. At this point you're basically running a company. The software can handle it.

Running 9+ techs? Reach out — we'll put together an Enterprise plan that fits.

Common questions

FAQ

Do I need a credit card to try it?+

No. Start your 45-day trial with just an email. No card, no commitment. If you sign up after the trial, everything you've entered is already there.

What features are included at every tier?+

Everything - jobs, scheduling, customers, clock in/out, pricebook, estimates, invoicing, and automated review requests. You pay more for a bigger team, not for more features. The only gates are payments and comms, which have real per-use costs.

Is there an annual discount?+

Annual billing is the standard price — Solo at $199/mo, Crew at $249/mo, Shop at $399/mo. Month-to-month adds a 20% convenience premium. No contracts, cancel any time.

What software does this replace?+

Jobber, Housecall Pro, FieldPulse - or spreadsheets and a whiteboard. If you're managing more than a couple of trucks and still using paper or Excel, this was built for you.

Who built this?+

A trade contractor who runs it in production today. Friendly was built and tested on real jobs before it was offered to anyone else. It's not a generic tool adapted for the trades — it was built from inside one.

What trades does it support?+

Plumbing, HVAC, electrical, and mechanical. If you're a field service contractor with 1 truck or a full crew, it fits.

Start your free trial.

45 days, no credit card. Every job you enter during the trial is yours. If you subscribe, it's already waiting for you.